Bigchange

Field service · Electrical · Exteriors · HVAC · Plumbing · Security

Still using at 12 months: Not enough data yet. Join the panel
Starting price: Not published. Fill this in
Owned by: Not yet researched

BigChange is an all-in-one job management software built for UK field service businesses, bringing scheduling, job management, fleet tracking, customer service, and invoicing together in one platform. BigChange Lightning uses AI agents, operational data, and business intelligence to automate work, improve efficiency, and help businesses grow profitably.

Have you used Bigchange?

Add it to your stack and it counts toward the retention number on this page. Keep adding as you read. The account comes at the end, when you save. Your name is never attached to a published figure.

Switching history

Fewer than five panel members have reported what they used before Bigchange or what they moved to after. Nothing publishes below five. Put your stack on the record and the count moves.

Facts

Category: Field service
Trades: Electrical · Exteriors · HVAC · Plumbing · Security
HQ: UK

Not yet researched: owner, parent company, founded, funding stage, starting price, price verified. Work here? Fill this in

How we verify this ↗

Best fit

Not yet researched.

Poor fit

Not yet researched.

Architecture class

BigChange Lightning is the AI layer built into the FSM platform, using AI agents to automate tasks, surface insights, and support work processes.

Build signals

Engineering team: Not stated
Months in market: Not stated
Public security page: No
SOC 2: None stated
Public API: None
Published docs: No
Data export: None
Status page: No
Support: No phone
Funding stage: Not stated
Named leadership: No

Checkable facts only, each dated. DIALED does not rate these. Read them and decide.

Published plans

Vendor list price. What you pay depends on your contract.

reportedBigChange has 3 pricing plans(s), starting at $14.95.
reportedBigChange publishes two headline prices: Standard , £79.95 per user per month: job management, scheduling, quoting, invoicing, vehicle tracking
reportedBigChange has 4 pricing plans ; Vehicle Tracking. £14.95 per month ; Job Management. £79.95 per month ; Job Management Plus. £99.95 per user,

Pricing page ↗ · 2026-08-04

Product scope

Modules the vendor lists

CRM
Job Scheduling
Fleet Tracking
Two-Way Messaging
GPS Time Tracking
JustAsk
FieldReady
JobReady
JobScribe
JobBrief

Product page ↗ · 2026-08-04

Legal entity

BigChange

Source ↗ · 2026-08-04

On the record

BigChange Innovate Q2 - 2024. This signature event showcases how our recent developments can streamline job management. Event showcasing recent developments.
Source ↗ · 2026-08-04
BigChange celebrates 200 new customers in its most successful trading period ever. Company growth announcement.
Source ↗ · 2026-08-04

What Bigchange claims

Vendor marketing copy, quoted and dated. Not tested by DIALED.

“BigChange Lightning uses AI agents, operational data and business intelligence to automate work, improve efficiency and help you grow profitably.”
Source ↗ · 2026-08-04
“BigChange Lightning is the AI layer built into your FSM platform. It helps you do more with the existing team by automating tasks, surfacing”
Source ↗ · 2026-08-04
“With AI at the core of the platform and Cooper by your side, you can ask questions in plain language and get clear, actionable”
Source ↗ · 2026-08-04
“JustAsk connects to your BigChange data and lets you ask any question in plain English.”
Source ↗ · 2026-08-04
“BigChange Lightning is more than an AI feature. It's a platform-wide upgrade that unlocks an evolving roadmap of AI agents.”
Source ↗ · 2026-08-04

Integrations

Full matrix

SageAdvertised by vendorTwo-way · invoices, payments · included
xeroAdvertised by vendorTwo-way · sales invoices, customers, suppliers, invoice payments · included