Praxedo

www.praxedo.com

Field service · HVAC · Plumbing

Still using at 12 months
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Starting price
$39per user / month
Owned by
Praxedo

Praxedo is a cloud-based Field Service Management (FSM) software solution designed to optimize field operations for various industries. It offers web and mobile applications for office and field teams, focusing on scheduling, dispatching, real-time tracking, and customer communication.

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Switching history

Fewer than five panel members have reported what they used before Praxedo or what they moved to after. Nothing publishes below five. Put your stack on the record and the count moves.

Facts
Category
Field service
Trades
HVAC · Plumbing
Owner
Praxedo
Parent company
Praxedo
HQ
Chicago, IL, USA; Montreal, Quebec, Canada
Starting price
$39 per user / month

Not yet researched: founded, funding stage, price verified. Work here? Fill this in

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Best fit

Not yet researched.

Poor fit

Not yet researched.

Architecture class

Praxedo integrates AI for dynamic schedule optimization, streamlined data capture with AI-verified photos, and smart video assistance for summarization and organization of video calls.

Build signals
Engineering team
Not stated
Months in market
Not stated
Public security page
No
SOC 2
SOC 2 Type II
Public API
None
Published docs
No
Data export
None
Status page
No
Support
No phone
Funding stage
Not stated
Named leadership
Yes

Checkable facts only, each dated. DIALED does not rate these. Read them and decide.

Published plans
Vendor list price. What you pay depends on your contract.
PlanPriceWhat the vendor says it includes
BASIC$39/user / monthCentralized repository for resource and client data; Work order data centralization and qualification; Ability to group work orders (by routes and projects); Manual scheduling via drag & drop on maps and calendars; Log field tasks and track technician activity time; Pre-set configuration; Technician geo-location via mobile devices; Real-time monitoring of work order progress and management of unexpected events; Generation of PDF reports and billing line items; Support from in-house experts (Standard); Autonomous configuration and customization (workflows, reports, etc.); Integration with your IT eco-system (Standard connectors and Web Services); Secure connection via Public SSO; In-house customer support (Standard)
ADVANCED$69/user / monthAll BASIC features; Project Management Module; Criteria-based appointment booking module; Route planning and map visualization; Optimized technician workflow and simplified report entry; Access to work order documentation and history; Real-time operational dashboard; Real-time customer notifications via e-mail / SMS; Support from in-house experts (Personalized); Secure connection via Public SSO; In-house customer support (Standard)
OPTIMIZED$99/user / monthAll ADVANCED features; Data organization and segmentation by offices; Centralized management of scheduling constraints; Assisted, algorithm-based scheduling (SmartScheduler); Declaration of consumed items; Automated alerts on work orders at risk of delay; Integration with mobile payment terminals; Simplified data search and export using configurable filters; Time sheet control and validation; KPI monitoring with customizable dashboards; Support from in-house experts (Personalized); Secure connection via Public & Private SSO; In-house customer support (Standard)
AUTOMATED$149/user / monthAll OPTIMIZED features; Real-time automated scheduling powered by AI (Automatic SmartScheduler); Self-scheduling of work orders; Vehicle stock tracking; Automated quality control with AI-verified photos for work orders; Support from in-house experts (Personalized); Secure connection via Public & Private SSO; In-house customer support (Premium)
LARGE ENTERPRISESNot publishedCustomized plans based on specific needs.

Pricing page · 2026-08-04

Product scope

Modules the vendor lists

  • Field Operations Hub
  • Manage Scheduling
  • Mobile Application
  • Oversee Operations
  • Enhance Communication
  • Analyze Performance
  • Adopt and Integrate Praxedo

Product page · 2026-08-04

Who the vendor says it is for vendor

Small Businesses; SMBs; Mid-sized Businesses; Large Enterprises

Source · 2026-08-04

Legal entity

Praxedo

Source · 2026-08-04

On the record
  • Praxedo Named a “Long-Term Growth Champion” in 2026 Rankings by Les Echos & Statista News item from February 18, 2026.

    Source · 2026-08-04

  • Praxedo Recognized in the 2025 Gartner® Market Guide for Field Service Management News item from June 10, 2025.

    Source · 2026-08-04

  • Praxedo Announces Integration with Microsoft Dynamics 365 Business Central to Transform Field Service Management News item from July 17, 2024.

    Source · 2026-08-04

What Praxedo claims
Vendor marketing copy, quoted and dated. Not tested by DIALED.
  • AI-powered schedule optimization: Dynamic scheduling and routing that continuously adapts in real-time to changes and disruptions.

    Source · 2026-08-04

  • Streamlined data capture: Automated integration of field-captured photos and data into work order reports, with checks on image quality, and installation issues.

    Source · 2026-08-04

  • Smart video assistance: AI-driven summarization and organization of video calls for quick information retrieval.

    Source · 2026-08-04

  • Automated quality control with AI-verified photos for work orders

    Source · 2026-08-04

Integrations
Full matrix
  • microsoft-dynamics-365-business-centralAdvertised by vendorTwo-way · unknown · unknown
  • QuickbooksAdvertised by vendorTwo-way · unknown · unknown
  • salesforceAdvertised by vendorTwo-way · unknown · unknown
Contractor reports

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Corrections
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