Hatch
CRM
- Still using at 12 months
- Not enough data yet. Join the panel
- Starting price
- Not published. Fill this in
- Owned by
- Christopher Bache; William Violante
Hatch is an AI-powered communication platform designed for service businesses to automate lead engagement and customer follow-up across voice, SMS, and email. It provides AI agents that can handle inbound calls, qualify leads, answer questions, and book appointments, integrating with CRMs and lead sources.
Add it to your stack and it counts toward the retention number on this page. Keep adding as you read. The account comes at the end, when you save. Your name is never attached to a published figure.
Fewer than five panel members have reported what they used before Hatch or what they moved to after. Nothing publishes below five. Put your stack on the record and the count moves.
- Category
- CRM
- Owner
- Christopher Bache; William Violante
- HQ
- New York, NY
Not yet researched: trades, parent company, founded, funding stage, starting price, price verified. Work here? Fill this in
Not yet researched.
Not yet researched.
Hatch is built as an AI-driven communication platform with AI agents handling voice, SMS, and email interactions, and integrating with CRMs and lead sources.
- Engineering team
- Not stated
- Months in market
- Not stated
- Public security page
- No
- SOC 2
- None stated
- Public API
- None
- Published docs
- Yes
- Data export
- None
- Status page
- Yes
- Support
- Phone
- Funding stage
- Not stated
- Named leadership
- Yes
Checkable facts only, each dated. DIALED does not rate these. Read them and decide.
| Plan | Price | What the vendor says it includes |
|---|---|---|
| Hatch Standard | Not published | Omnichannel AI agents; Journey campaign automation; Custom campaigns & targeting; Multi-inbox command center; AI setup & support; Performance & ROI reporting; Automate lead response and follow-up across channels; Manage conversations with AI + humans in one workspace; Integrated workflows with your CRM & lead sources |
| Hatch Pro | Not published | All of the benefits of Hatch Standard, plus: More contacts, AI convos, and messaging included; Access to custom reporting and marketing blasts |
| Hatch Enterprise | Not published | All of the benefits of Hatch Pro, plus: Rich analytics and operational oversight; Designed for multiple locations, divisions, or service areas |
- reportedUsehatchapp,Hatch 2024 estimated revenue: $5.9M ARR (up from $3.7M in 2023). Total funding: $13.7M across 3 rounds.
Pricing page ↗ · 2026-08-04
Modules the vendor lists
- AI agents
- campaign automation
- multi-inbox command center
- performance reporting
Product page ↗ · 2026-08-04
“Hatch is the complete AI CSR platform for service businesses, with AI agents across calls, texts, and emails.”
Source ↗ · 2026-08-04
“AI handles every inbound call, leads, support, vendors, and spam, so your team stays focused.”
Source ↗ · 2026-08-04
“Handle every call with AI voice that books, qualifies, and supports 24/7.”
Source ↗ · 2026-08-04
“Our AI CSRs handle inbound calls, respond to leads in seconds, follow up on estimates.”
Source ↗ · 2026-08-04
- AccuLynxAdvertised by vendorTwo-way · messaging campaigns, customer data · included
- activeprospectAdvertised by vendorOne-way, out · lead data · included
- five9Advertised by vendorTwo-way · calls, customer data · included
- GetjobberAdvertised by vendorTwo-way · customer data, jobs · included
- improveit 360Advertised by vendorTwo-way · SMS, email, phone communications · included
- LeapAdvertised by vendorTwo-way · customer data, estimates · included
- MarketsharpAdvertised by vendorTwo-way · leads, customer data · included
- ServicetitanAdvertised by vendorTwo-way · customer data, jobs · included
- SiroAdvertised by vendorNot stated · recordings, CRM notes, opportunities, accounts, engagements, AI-extracted fields
- zapierAdvertised by vendorTwo-way · various · included
No verified reports on Hatch yet.